Terms and Conditions

Welcome to the terms and conditions governing your use of the KalaKriti Handicrafts website. By accessing or using this website, you agree to be bound by these terms and conditions, which constitute a legally binding agreement between you and KalaKriti Handicrafts. If you do not agree with any part of these terms, you must not use this website.

Services: KalaKriti Handicrafts offers a range of services including designing handmade gifts, sourcing artisanal products, online retail sales, custom gift creation, craft workshops, and packaging and shipping services. The website provides information about these services and allows for the purchase of products and booking of workshops or custom services.

User Obligations: You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. You must not misuse the website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

Intellectual Property: All content on this website, including but not limited to designs, text, graphics, logos, images, audio clips, digital downloads, and software, is the property of KalaKriti Handicrafts or its content suppliers and is protected by Indian and international copyright laws. The compilation of all content on this site is the exclusive property of KalaKriti Handicrafts.

Product Information: While we strive to provide accurate product information, including descriptions, pricing, and availability, slight variations may occur due to the handmade nature of our products. We reserve the right to modify product details, prices, or discontinue products at any time without prior notice. All prices are listed in the currency specified on the website and exclude applicable taxes, duties, or shipping fees unless otherwise stated.

Orders and Payment: By placing an order through the website, you make an offer to purchase the products or services detailed in your order. All orders are subject to acceptance by KalaKriti Handicrafts. Payment must be made using the methods accepted on the website. We reserve the right to cancel or refuse any order for any reason, including but not limited to product availability, errors in the description or price of the product, or problems identified by our credit and fraud avoidance department.

Shipping and Delivery: KalaKriti Handicrafts provides packaging and shipping services. Delivery times and costs vary depending on the destination and selected shipping method. We are not responsible for delays outside our control, such as those caused by customs, courier issues, or force majeure events. Risk of loss and damage for products passes to you upon our delivery to the carrier.

Returns and Refunds: Our policy on returns and refunds is detailed separately on the website. Please refer to the dedicated returns policy page for information on eligibility, process, and conditions for returning products and receiving refunds.

Limitation of Liability: To the fullest extent permitted by law, KalaKriti Handicrafts shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the website; (b) any conduct or content of any third party on the website; or (c) unauthorized access, use, or alteration of your transmissions or content.

Governing Law: These terms and conditions are governed by and construed in accordance with the laws of India, specifically the laws applicable in Jaipur, Rajasthan. Any disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India.

Changes to Terms: KalaKriti Handicrafts reserves the right to revise these terms and conditions at any time by updating this page. By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then-current terms and conditions to which you are bound.

Contact Information: For any formal notices or legal correspondence regarding these terms and conditions, please address them to KalaKriti Handicrafts at the following physical address: 305 Bapu Nagar, Civil Lines Road, Jaipur, Rajasthan, 302015, India.